Scope
Provide managed IT services, cloud migration support, SaaS administration, endpoint management, documentation, user training, workflow automation, and remote support for small and midsize clients.
BACK TO EXPERIENCEEXPERIENCE / 2010–Present
Black Star Technology
Founder & Technical Lead
WHY THIS IS RELEVANT TO MY WORK
Experience behind the work.
Black Star Technology is the practical bridge between technology and small-business needs: discover the problem, design the path, implement the solution, document it, and help people use it.
SELECTED EVIDENCE
Contribution
Bridge customer and business needs with practical technical execution through discovery, implementation planning, support operations, documentation, and technology adoption.
SKILLS I BRING
Managed IT
Cloud migration
SaaS administration
Endpoint management
Workflow automation
User training
CONNECTED PRODUCTS + EXPERIENCES
How this work connects.
Infrastructure knowledge behind JL NetworkFounder-led service deliveryTechnical implementation credibility