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PROFILE / PRODUCT + SOLUTIONS

Product + Solutions.

TURNING REAL NEEDS INTO WORKING SYSTEMS

I translate real sports, media, customer, community, and organizational needs into product direction, workflows, system architecture, and usable experiences.

Product and solutions strategy wall showing real needs translated into product direction, workflows, system architecture, and usable experiences
PROFILE / PRODUCT + SOLUTIONS

Product + Solutions

TURNING REAL NEEDS INTO WORKING SYSTEMS

I translate real sports, media, customer, community, and organizational needs into product direction, workflows, system architecture, and usable experiences.

WHY THIS IS RELEVANT TO MY WORK

Product Thinking Grounded in Real Work.

I do not begin with a feature list. I begin with the person, the decision they need to make, the information currently in their way, and the systems that must cooperate. Nearly three decades in coaching, more than 20 years in enterprise technology, and founder-led business experience allow me to see a problem from the user, operational, technical, and commercial perspectives at the same time. JL Influence and JL Network show how I turn those perspectives into connected products, clear workflows, and working demonstrations.

SELECTED EVIDENCE
01

Built two connected ecosystems

Defined JL Influence as a human-performance ecosystem and JL Network as a media, operations, discovery, viewing, and community ecosystem—each based on distinct real-world needs.

02

Turned coaching practice into products

Translated assessment, biomechanics, speed development, athlete feedback, readiness, and long-term development into JL Vision, JL Speed, JL Pulse, and MovementOS.

03

Designed a media operations stack

Shaped Networkarr-N+, Dispatcharr, JL Smart Guide, and the JL Network viewing experience around media management, channel operations, enrichment, discovery, and delivery.

04

Connected users to system decisions

Used enterprise support experience to identify the business interruption, gather requirements, coordinate technical teams, and keep implementation grounded in how people actually work.

05

Moved from concept to working proof

Created product narratives, user journeys, information relationships, interface direction, prototypes, and deployed experiences that make the larger system understandable.

06

Built for adoption

Applied documentation, training, customer support, and solution storytelling so products are not only technically possible, but clear enough for people to trust and use.

SKILLS I BRING
01

Customer and user discovery

02

Product strategy

03

Problem and opportunity framing

04

Requirements translation

05

User journeys and service flows

06

Workflow design

07

Information architecture

08

System architecture

09

Sports technology

10

Media and IPTV operations

11

Human-performance products

12

Prototype direction

13

Interface and experience direction

14

Cross-functional communication

15

Solution storytelling

16

Customer enablement

CONNECTED PRODUCTS + EXPERIENCES

How this work connects.

JL Influence connects sensing, movement analysis, coaching context, and athlete developmentJL Network connects media management, channel operations, discovery, viewing, and communityNetworkarr-N+ provides the media and server management node within the JL Network ecosystemDispatcharr organizes channel, guide, and operational data for dependable media workflowsCareer OS connects the professional record to the decisions and skills behind the workEach case study shows how a real need becomes a product direction, workflow, and usable experience